Privacy Policy – Your Data, Our Responsibility

1. Introduction

Divino™️ ("we," "us," or "our") is a brand of V-Can Furnitech Pvt. Ltd., and we respect your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.divinodesigns.com), interact with us offline (such as through inquiries, store visits, or trade shows), or use our services.

This Privacy Policy applies to all customers and leads who engage with us through any of our channels, including our website, in-person visits, phone calls, email communications, and other business interactions.

Third-Party Services: This policy does not apply to third-party websites, applications, or social media platforms that may be linked to our services. These platforms have their own privacy and security policies, and Divino™️ is not responsible for their practices. If you interact with us via third-party platforms (e.g., WhatsApp, Instagram, vendor portals), we will handle your information in accordance with this Privacy Policy, but the platform’s own policies will also apply.

2. Information We Collect About You

We collect different types of personal data depending on how you engage with Divino™️. This includes information collected directly from you, automatically through our website, or from other sources.

Personal Data We Collect:

• Contact Information: Name, phone number, email address, city, and any other details you provide when making inquiries or placing an order.

• Business Information: If you are a dealer, contractor, architect, or interior designer, we may collect details about your firm, including firm name, GST number, and billing/shipping address.

• Purchase & Order Details: Product preferences, items purchased, order history, invoices, and payment details (excluding sensitive financial data like card numbers).

• Communications: Any correspondence with us via email, phone, WhatsApp, or in person, including inquiries about our products and services.
  For business purposes, we may record or store conversations conducted via phone calls, WhatsApp, or email.

• Website Usage Information: IP address, device details, browsing behavior, and any forms submitted through www.divinodesigns.com.

• Event & Trade Show Interactions: If you visit our stall at an event, we may collect your contact details for follow-ups.

• In-Store Visits & Preferences: If you visit one of our stores, we may collect details about your visits, including frequency of visits, product interests, and any preferences you share with us.

3. Information We Collect Automatically

When you visit www.divinodesigns.com, we automatically collect certain information about your device and how you interact with our website.

Data We Collect Automatically:

• Device Information: Your device type, operating system, browser type, and screen resolution.

• IP Address & Location Data: We collect your IP address to analyze website traffic and approximate location.

• Website Usage Details: Pages visited, time spent on the site, referral sources, and actions taken on the site.

• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to analyze trends and track user movement.

Managing Cookies:

You can manage or disable cookies through your browser settings. Additionally, when visiting www.divinodesigns.com, you may see a cookie consent banner allowing you to opt out of non-essential tracking.

Please note that disabling cookies may affect certain website features, including login functionality, preferences, and personalized content.

4. Our Use of Your Information

We use the information we collect for the following purposes:

• Providing & Improving Our Services.

• Marketing & Customer Engagement.

• Website & Business Analytics.

• Security & Fraud Prevention.

• Communications & Customer Support.

5. Disclosing Your Information

We do not sell customer information. However, we may share data with:

• Distributors & Dealers.

• Logistics & Delivery Partners.

• Payment Processors.

• Marketing & Advertising Partners.

• Technology Service Providers.

• Legal Authorities (when required).

Divino™️ does not share customer data with third-party marketers who are unaffiliated with our business.

6. Online Advertising

We use online advertising to promote our products and services.Our ads may be displayed on third-party websites, search engines, and social media platforms.

7. Marketing Choices

You will have the option to opt out of marketing communications as per the instructions provided within the marketing channel you receive them through.

8. Links

Divino™️ may provide links to third-party websites, but we are not responsible for their privacy policies.

Clicking on third-party links is at your own risk.

9. Security

We take reasonable steps to protect your personal data, but no system is completely secure. You should take precautions to safeguard your own information.

10. Job Applicants

If you apply for a job at Divino™️, we may collect personal data, including your resume and employment history, for recruitment purposes.

Applying for a job does not guarantee employment.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected in the 'Last Updated' date at the beginning of this policy.

12. Contact Information

If you have any questions about this Privacy Policy, you may contact us at:

Divino™️ (Brand of V-Can Furnitech Pvt. Ltd.)
Mulji House, Plot No. AF-1,
Cama Industrial Estate, Behind Montex House,
Goregaon East, Mumbai - 400063, Maharashtra, India.
Email: info@divinodesigns.com
Contact: 022 6201 6800